Language Services

Selling your product or service to international markets provides you with many exciting opportunities. But to fully capitalize on those opportunities you need to ensure that your information is presented correctly. Contextual Communications provides a wide range of services to meet all your language needs.

Translation

Quality translation means much more than substituting words in one language for words in another. Our focus is on how to best deliver the meaning you want to convey. Through our extensive global network of skilled language professionals we offer translation in numerous languages and dialects.

Localization

In every country, there are a variety of factors that will affect customers’ perception of your company and products and ultimately their decision of whether or not to buy. Contextual Communications can adapt your products and support documentation to meet the diverse requirements of your global customer base and staff. By localizing your text for your target market, it will read as though it were written by someone native to the country resulting in better understanding and a warmer reception to your message.

Website Globalization

Your website may be the first place a customer learns of your company or products. We can help you globalize the site’s text, design and navigation to ensure its effectiveness in other countries and languages.

Project Management

Perhaps you have an extremely large or complex language project or one that requires translation into multiple languages. Contextual Communications can take control of the project. We’ll outline its parameters and assign the best resources to ensure that the end result meets your objectives. Our project managers will keep you informed of the progress being made every step of the way.

Cultural Assessments

When launching a new product, it’s vital to conduct a cultural analysis to identify any undesirable connotations or potential faux pas. Our assessment of your product and supporting materials will determine how they are likely to be perceived by your target customers before you invest the time and money in promoting your product.

Testing

Contextual Communications does quality assurance tests on all types of translated documents. We check all interfaces, word selection, grammar, punctuation, flow and formatting. We also conduct in-country reviews to ensure that the text has been properly localized. Our goal is to achieve the greatest level of comprehension with your target audience.

Content Creation

In many cases, documents developed domestically cannot simply be translated for a global audience due to knowledge base or cultural differences. We can research and create new content that is appropriate for the target audience.

Desktop Publishing

When translating a desktop-published document, format and layout are often compromised because of the differing word counts and writing style between languages. Contextual Communications will review all aspects of the document to ensure that it not only clearly communicates your message but is also visually appealing.

Interpretation

Your meeting or phone conference can be conducted in two or more languages through our simultaneous interpretation service. Using two translators and specialized equipment, your words are translated as soon as they are spoken. We also offer the more cost-efficient alternative of consecutive interpretation in which the speaker must pause after every few sentences for the interpreter to repeat the remarks in another language.

Telephonic Interpretation

No more struggling on phone calls with your non-English speaking customers. Through our  Interpretation on Demand service we can provide you with instant over-the-phone interpretation 24 hours a day, 7 days a week, 365 days a year – in 150 languages! There are no contracts or monthly fees for this service; you pay only for the interpreter minutes you use.

Terminology Management

The terminology you use to describe your company and its products should be consistent throughout your printed materials for optimum communication. Contextual Communications will create a custom glossary for your company that standardizes use of your internal company jargon. By identifying those terms and establishing a database, your company’s documents will all speak with “one voice.”

Contact Contextual Communications today to discuss your individual language project.